At GreenBlooms.in, your privacy is our priority. We understand the importance of protecting your personal information and are committed to ensuring that your data is secure and used responsibly. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our marketplace platform, whether you’re a buyer or a seller.
By accessing or using GreenBlooms.in, you agree to the practices outlined in this policy. Please take a moment to review this information so that you can better understand how we handle your data.
1. Information We Collect
We collect various types of information from you when you use our website:
Personal Information: When you register as a buyer or seller, we collect details such as your name, email address, phone number, shipping address, billing information, and other relevant contact information.
Transactional Information: We collect details about your purchases, including order history, payment information, and shipping details.
Usage Information: We collect data about how you use GreenBlooms.in, such as browsing activity, pages visited, search queries, and interactions with products and services.
2. How We Use Your Information
The information we collect is used for the following purposes:
To Process Orders: We use your personal and transactional information to process your orders, complete payments, and ensure timely delivery of products.
To Improve Our Services: Your usage data helps us understand how you interact with our platform, allowing us to enhance the user experience, optimize our website, and introduce new features.
To Communicate With You: We may send you order updates, promotional offers, newsletters, and other important information related to your account or our services. You can choose to opt out of marketing communications at any time.
For Customer Support: We use your contact information to respond to inquiries, resolve issues, and provide assistance when needed.
3. Data Security
We take data security seriously and implement strict measures to protect your personal information. All data is encrypted using SSL (Secure Socket Layer) technology, and payment information is processed through secure, third-party payment gateways. We ensure that your data is stored safely and restrict access to authorized personnel only.
However, no data transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in operating our platform, processing payments, and delivering products. These partners are obligated to protect your data and use it only for the services they provide.
In certain circumstances, we may also disclose your information if required by law or in response to legal requests.
5. Cookies
Like most websites, GreenBlooms.in uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences, personalize your experience, and track usage patterns. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.
6. Your Rights
As a user, you have the right to:
Access: Request a copy of the personal information we hold about you.
Update: Correct any inaccuracies in your personal data.
Delete: Request the deletion of your data, subject to applicable laws and regulations.
Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, please contact our support team at support@greenblooms.in.
7. Changes to This Policy
We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we encourage you to review it periodically.
8. Contact Us
If you have any questions or concerns about how we handle your personal information or this Privacy Policy, please reach out to us at:
Email: support@greenblooms.in
Phone: 8008037070
Address: AHA SOFTWARE TECHNOLOGIES PVT LTD
PLOT NO.163 RUPA SADAN GROUND FLOOR,
PRAGATHI NAGAR HYDERABAD-5000090 TELNAGANA INDIA
Thank you for choosing GreenBlooms.in. We are committed to safeguarding your privacy while providing a secure and enjoyable shopping experience for fresh, locally sourced vegetables!